HR + Payroll for SMEs

Best for: 1-15 employees, start-ups, first-time HR/payroll setup

Price: £400 per month + VAT | One-off setup fee: £450 + VAT

What’s included:

HR support

4 hours per month of CIPD-qualified HR advice via email/phone for day-to-day queries (contracts, holiday, basic ER)
Response time: Email queries within 24 hours; urgent matters within 4 hours
Compliance health check (initial audit) with action list; update of essential documents
Core policy pack: 6 employment contract templates: Employee Handbook, Disciplinary, Grievance, Absence, Equality, Data protection (included in setup fee)
1 employee relations case per month covered end-to-end (e.g., absence review, informal performance, or stage 1 grievance/disciplinary). Additional cases: £95+VAT per hour as needed
Monthly HR mini-report: headcount, starters/leavers, absence snapshot, key risks

Payroll (fully managed - monthly)

Up to 15 employees processed per monthly pay run; RTI submissions to HMRC; digital payslips: P45/P60; statutory pay (SSP/SMP/MSP/SAP) included
Payroll cut-off: 3 working days before pay date
Starters/leavers set-up and HMRC tax code updates
Standard payroll queries (via email)
Pension auto-enrolment assessment and file creation. Pension administration add-on: +£30/month if we manage provider uploads and communications
Year-end processing (included P60). Benefits in kind/P11D available as add-on from £75/year

Onboarding + templates

Offer letter + contract issue flow; new starter checklist; right-to-work verification template
Leaver checklist and exit interview template

Service level

Response within 1 business day for HR queries; payroll cut-off 3 working days before pay date
Data protection: UK GDPR-aligned handling and audit trail
Support hours: Monday-Friday, 9am-5:30pm
Contract: 3-month minimum term; 30 days' notice to cancel
Overage: If you exceed 15 employees, £30+VAT per additional employee processed, or upgrade to Growth package

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Best for: 16-50 employees, growing teams needing proactive HR and fully managed payroll

Price: £640/month + £5 per employee per month + VAT | One-off setup fee: £500 + VAT

What’s included:

HR support

Annual HR compliance audit with action plan and 12-month compliance roadmap
Monthly auto-checks on standing HR data (contracts, right-to-work expiries, probation end dates) with alerts
Unlimited HR advisory queries via email/phone for day-to-day matters (contracts, policies, employee relations, compliance)
Response time: Email queries within 24 hours; urgent matters within 4 hours
Compliance health check (mini audit) with action list; update of essential documents
Core policy pack: Employment contract templates, Employee Handbook, Disciplinary, Grievance, Absence, Equality, Data protection + expanded policy library (flexible working, redundancy, TUPE, whistleblowing)
Dedicated employee relations support: Unlimited ER cases covered (absence review, performance management, disciplinaries, grievances). Complex tribunal cases: specialist referral available
Performance framework: role profiles, objective/OKRs templates, review documentation
Quarterly manager workshops (online, 60 mins): topics include managing performance, difficult conversations, absence management

Payroll (fully managed - monthly)

Unlimited employees processed per monthly pay run; £5+VAT per employee per month
Payroll cut-off: 3 working days before pay date
Monthly payroll with quarterly payroll support (P45s/P60s summaries, pension reconciliation reports)
RTI submissions to HMRC; digital payslips; statutory pay (SSP/SMP/MSP/SAP) included
Starters/leavers schedules; starters/leavers set-up and tax code updates
Standard payroll queries (via email)
Pension auto-enrolment assessment and files; provider liaison. Pension administration add-on where we manage provider uploads and communications: +£30/month
Year-end processing included: Expenses and benefits forms (P11D) preparation available as add-on from £75/year; 14-days+ notice required

Onboarding + templates

Dedicated onboarding pack: probation and leavers template
Onboarding flow: auto-send offer/contracts, ID/right-to-work reminders, new-starter tasks to manager
HR inbox triage: team queries (holiday, sick pay, policies) and draft replies for review

Manager training

Quarterly manager workshops (online, 60 minutes) on core HR topics
On-demand access to manager toolkit: templates, checklists, guidance notes

Service level

Response within 1 business day for HR queries; priority payroll SLA with cut-off 3 working days before pay date
Data protection: UK GDPR-aligned handling and audit trail
Support hours: Monday-Friday, 9am-5:30pm
Contract: 6-month minimum term; 60 days' notice to cancel

Have questions or want us to invoice you?

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Best for: 51-150 staff, higher complexity and multi-site teams

Price: £900/month + £8 per employee per month + VAT | One-off setup fee: £750 + VAT

What’s included:

HR support

Annual HR compliance audit with action plan and 12-month strategic HR roadmap
Quarterly standing HR data checks (contracts, right-to-work docs, training records, policy acknowledgements) with compliance report
Unlimited HR advisory support via email/phone/video for all HR matters including complex ER, restructures, TUPE
Priority response time: Email queries within 4 hours; urgent matters within 2 hours
Annual auto-checks on standing issues (leavers' access, data retention, policy version control)
Full policy suite: All employment templates including bespoke policies for your sector/structure (e.g., hybrid working, international assignments if applicable)
Dedicated employee relations support: Unlimited ER cases including complex disciplinaries, grievances, redundancies. Tribunal representation: available via specialist partner referral
Performance framework: bespoke role profiles, competency frameworks, objective-setting (OKRs/KPIs), 360-degree review templates, career progression documentation
Manager training: Quarterly 90-minute workshops (online or on-site if London-based) covering leadership, performance, conflict resolution, employment law updates. Topics tailored to your business needs

Payroll (fully managed - monthly)

Unlimited employees processed per monthly pay run; £8+VAT per employee per month
Priority payroll SLA: Dedicated payroll specialist; queries answered within 2 hours; cut-off 5 working days before pay date
Monthly payroll with quarterly payroll support (P45s/P60s summaries, pension reconciliation, payroll analytics including turnover costs, pay equity analysis)
RTI submissions to HMRC; digital payslips; statutory pay (SSP/SMP/MSP/SAP) included
Starters/leavers schedules; starters/leavers and tax code updates
Priority payroll queries (email/phone) with 2-hour response time
Pension auto-enrolment assessment and files; provider liaison. Pension administration where we manage provider uploads and communications: included in package
Year-end processing included: P60 preparation and distribution; expenses and benefits forms (P11D) preparation available as add-on from £75/year

Onboarding + templates

Onboarding Plus: auto-send offer/contracts with e-signature integration, ID/right-to-work reminders with document uploads, background checks prompts (DBS/credit if applicable)
Equipment/IT setup checklists; escalation rules by role/seniority
Leaver workflow: auto-send resignation acknowledgement, exit interview scheduling, off-boarding checklist with IT/access removal reminders

Manager training

Quarterly manager training (90 minutes): In-person (London) or online sessions tailored to your challenges
Manager toolkits per-quarter service: Templates, decision trees, case studies updated quarterly
On-demand HR surgery: 30-min slots for managers to discuss specific cases confidentially

Advanced features

Monthly reports: auto-compile HR/payroll metrics (headcount, absence, overtime, turnover, time-to-hire) into PDF/dashboards
Manager huddles: recurring prompts for 1-to-1s, performance review windows, training completions
Compliance reminders: probation reviews, policy acknowledgements, training expiry alerts

Service level

Priority response: HR queries within 4 hours; urgent within 2 hours; payroll queries within 2 hours
Data protection: UK GDPR-aligned processing; DPA available from £250 if required
Support hours: Monday-Friday, 8:30am-6pm; emergency payroll line available
Contract: 12-month minimum term; 90 days' notice to cancel

Have questions or want us to invoice you?

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AI add-on (Available on all packages)

Quick-win automations to reduce admin and errors

Priced per workflow from £300 build, or bundle later into a Managed Automation plan:

Onboarding flow: auto-send offer/contracts, ID/right-to-work reminders, new-starter tasks to manager
HR inbox triage: auto-route queries (holiday, sick pay, policies) and draft replies for review
Leave/timesheet routing: collect approvals and update trackers/spreadsheets automatically
Monthly reports: auto-compile HR/payroll metrics (headcount, absence, overtime) into PDF/Dashboards
Compliance reminders: probation reviews, policy acknowledgements, training expiry alerts
Security and privacy: UK GDPR-aligned processing; role-based access; data minimisation

Support:

Light training (1 session) and SOP included per workflow
Ongoing tweaks within first 30 days included
Launch case offer: 50% off automation setup for the first 3 months to help you test, refine, and extend your automations

Pricing example:

3 workflows (onboarding + inbox triage + leave routing) = £900 setup + ongoing platform fee £150/month